What can be returned?
* items that are UNWORN & unwashed
* items free of perfume, dog hair, deodorant, cigarette smoke, stains of any kind
* items purchased at regular price
* shoes can only be returned if they have 0 signs of wear and are in the original box
What cannot be returned?
* items that have been worn or washed
* items that smell of perfume or cigarette smoke
* items with dog hair or deodorant, make up stains or stains of any kind
* graphic tee's, bodysuits, activewear
* sweatshirts, legging, sports bra's
* Items purchase during a SALE, sale items
* accessories & SWIMWEAR
* items purchased with store credit OR a discount code
If your return is not accepted and you do not purchase the $5 return shipping within 30 days, your item will be donated.
At this time, we do not offer exchanges. If you would like to get an item in another size, send back the item you have for store credit and place a new order once you receive your gift card via email.
HOW DO I GET STORE CREDIT?
store credit will be issued via email as a gift card, expires after 60 days and is Final Sale
* damaged items must be reported within 2 days of receiving
* please note we only accept 5 returns per year per customer!
PLEASE SEND RETURNS TO:
205 HEATHER RIDGE CIRCLE, PELHAM, AL 35124
If you send back an item that is not eligible for return, you will be charged a 20% restocking fee and shipping costs.
returns are processed every 3-4 days!
please double check your shipping address! once we ship the package, you will be charged to double ship if you enter the wrong address.
***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT! IF YOUR PACKAGE IS LOST WHILE IN TRANSIT YOU MUST FILE A CLAIM WITH THE POST OFFICE OR CALL YOUR LOCAL POST OFFICE FOR INFORMATION ON THE PACKAGE.